Business Process


A process that is owned and carried out by the business. A business process contributes to the delivery of a product or service to a business customer.

Source: ITIL

A business process is a set of tasks that people initiate, act upon and complete in order to accomplish a desired business objective.

Source: Yale

Business Process is a set of activities or tasks that are used to accomplish a specific organizational goal. It is a set of logically related tasks performed to achieve a defined business outcome. Business processes can be structured and repeatable or unstructured and variable.