Endurance Definition(s): The ability of a business or organization to withstand a crisis, disruption or disaster and continue to operate through the event. Source: Erwood Group
Tooltip Categories: Disaster Recovery
Crisis Management Definition(s): The overall coordination of an organization’s response to a crisis, in an effective, timely manner, with the goal of avoiding or minimizing damage to the organization’s profitability,
Single Point of Failure (SPOF) Definition(s): Any Configuration Item that can cause an Incident when it fails, and for which a Countermeasure has not been implemented. A SPOF may be
Service Provider Definition(s): An organization supplying services to one or more internal customers or external customers. Source: ITIL
Service Level Agreement (SLA) Definition(s): Represents a commitment between a service provider and one or more customers and addresses specific aspects of the service, such as responsibilities, details on the
High Availability Definition(s): A failover feature to ensure availability during device or component interruptions. Source: NIST NIST SP 800-113 An approach or design that minimizes or hides the effects of
Hot Site Definition(s): A fully operational offsite data processing facility equipped with hardware and software, to be used in the event of an information system disruption. Source: NIST CNSSI 4009-2015 from NIST
Warm Site Definition(s): An environmentally conditioned work space that is partially equipped with information systems and telecommunications equipment to support relocated operations in the event of a significant disruption. Source:
Cold Site Definition(s): A backup facility that has the necessary electrical and physical components of a computer facility, but does not have the computer equipment in place. The site is
Call Tree Definition(s): A document that graphically depicts the calling responsibilities and the calling order used to contact management, employees, customers, vendors and other key contacts in the event of