Crisis Management  Definition(s): The overall coordination of an organization’s response to a crisis, in an effective, timely manner, with the goal of avoiding or minimizing damage to the organization’s profitability,

Vital Records  Definition(s): Records essential to the continued functioning or reconstitution of an organization during and after an emergency and also those records essential to protecting the legal and financial

Hot Site  Definition(s): A fully operational offsite data processing facility equipped with hardware and software, to be used in the event of an information system disruption.  Source: NIST CNSSI 4009-2015 from NIST

Warm Site  Definition(s): An environmentally conditioned work space that is partially equipped with information systems and telecommunications equipment to support relocated operations in the event of a significant disruption.  Source:

Cold Site  Definition(s): A backup facility that has the necessary electrical and physical components of a computer facility, but does not have the computer equipment in place. The site is

Call Tree  Definition(s): A document that graphically depicts the calling responsibilities and the calling order used to contact management, employees, customers, vendors and other key contacts in the event of

Assembly Area  Definition(s): The designated area at which employees, visitors, and contractors assemble if evacuated from their building/site.  Source: BCI/DRJ

Business Unit  Definition(s): A business unit within an organization e.g. branch/ division.  Source: BCI/DRJ